Over-communication only works as a two-way street.Īs much as I am over-communicating to my team, I can not stress the importance of managing up by over-communicating. This aligns everyone, providing a shared direction for all teams, which allows us to move fast and focus on what matters the most. No amount of over-communication is too much when alignment is at stake.Īs a leader, it’s my responsibility to articulate a focused strategy that is communicated clearly and consistently throughout the company. People would repeat to each other what I was repeating to them. The message was trickling throughout the entire company. People started to understand whatand more importantly why we were doing things. When I thought I couldn’t over-communicate anymore, I would reiterate the vision again. I’m constantly repeating the vision of the company to our team. The biggest lesson I’ve learned as CEO is the art of over-communicating. It’s better to tell someone something they already know than to not tell them something they needed to hear.” - Alex Irvine
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